supercapesandtutus.com
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Shipping

SHIPPING INFORMATION

We ship from Sunny California Monday- Friday, Excluding weekends & holidays

U.S SHIPPING TRANSIT TIMES

  • Our current processing time is 1- 3 business days for items that are in stock. All other items including custom items processing time can take 3 - 14 days. Once shipped it takes approx. 3-5 business days to deliver in the USA. Most customers receive their order within a week.
  • Upgrade shipping available at checkout
  • Priority Mail arrives approx. 2-3 business days
  • Express Mail arrives guaranteed 1-2 business day. 
  • Items that are personalized and/or embroidered please allow 2-3 additional days to ship out. 
  • Most orders are shipped USPS standard shipping unless you have upgraded your shipping at checkout.

Approximate ship transit times:

Standard shipping transit times/  3-5 business days

Priority shipping transit/  2-3 business days

Express shipping transit/ 1-2 business days ( guaranteed ) 

This is for domestic US orders only. 

ORDER STATUS
  • All orders come with shipping and delivery tracking. Please check your emails for updates. 
  • Please allow 48 hours for tracking to be updated 
  • If you have any questions or concerns about shipping please feel free to contact us at info@supercapesandtutus.com
  • We are not responsible for any lost or stolen packages. If you are having trouble tracking your package with the tracking number we provide please contact USPS

INTERNATIONAL ORDERS 

  • Estimated shipping times for Standard Regular Shipping
  • Canada & Australia: 10-14 business days
  • Europe: 2-8 weeks
  • New Zealand and Oceania: 10-20 business days
  • Priority mail 6-12 business days
  • Express mail 3-6 business days
Tracking is not available in all countries. Tracking to certain countries will update until it leaves the US. Please contact your local post office for further information.
    Import Taxes & Duties
    Buyers are responsible for any customs and import taxes that may apply. Super Capes and Tutus is not responsible for delays due to customs.

    PRE ORDERS

    All Pre-Order items will be shipped at the given time frame in each description and/or pop up. If there are any delays you will be notified via email. All orders containing PRE-ORDER & in-stock items will ship during the pre- order time frame. If you need in stock items urgently please place a separate order.

    REFUSED OR UNDELIVERABLE PACKAGES

    Refused or undeliverable packages are subject to return shipping costs that vary by shipping method used in the original order.
    • We will deduct shipping fees from your invoice for orders marked as undeliverable, refused or insufficient address.
    • If you choose not to have your order re-delivered we can refund you the cost of the items but the original shipping cost and the undeliverable charge from the courier will be deducted from the refund as well as a 20% restocking fee.